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Issue:
"When the Goldsprintsfx counts down 3, 2, 1 GO the timer starts running but the speed and distance does not work no matter how fast I pedal the bike."
Problem #1:
Windows is trying to use newer drivers that don't work with an Arduino clone in the OpenSprints Hub. (Reference Source)
Solution #1:
Uninstall and reinstall older working FTDI drivers.
Problem #2:
Firmware is not installed. This is a problem only if the green AND red lights are ON at the SAME TIME in the sensor. If you bought an unassembled kit, you missed a step. If you bought an assembled kit, somewhere in shipping, customs or use, a rare earth magnet got too close to the Arduino in the OpenSprints Hub.
Solution #2: